Intelligent Network & VAS

PROTEI Service Creation Studio

Design, launch and evolve new services in days — without writing code. PROTEI Service Creation Studio is a visual, low-code service creation environment that lets operator teams turn ideas into live value-added services as drag-and-drop flows, instead of lengthy development projects. Marketing and product teams can respond to market opportunities while they still matter, and engineering keeps full control of quality and network safety.

Ready-made building blocks cover call, SMS, USSD and data-session control, subscriber profile and balance checks, notifications and integration with external systems over open APIs. Services run on PROTEI’s carrier-grade SCP/CAMEL, IVR and USSD platforms across 2G, 3G, 4G and IMS networks.

• Visual drag-and-drop editor for service logic and menus
• Library of reusable blocks and service templates
• Open API integration with billing, CRM and partner applications
• Faster time to market and lower cost of service creation

PROTEI GeoInsight

Turn network location data into new revenue. PROTEI GeoInsight is a carrier-class platform that collects, processes and delivers real-time subscriber location and registration data to external applications — a powerful engine for location-triggered messaging, geo-marketing and analytics.

GIS integration lets users draw a target area on a digital map, which is converted automatically into Cell IDs or Location Areas, and an HTTP/XML API makes integration fast and simple. Operators can offer businesses and advertisers geo-targeted campaigns refined with CRM data:

• ARPU-based segmentation for specific marketing programs
• A business’s own customer list, reaching clients as they enter its area
• Blacklists that respect subscribers who have opted out
• Powerful statistics for true multi-criteria targeting

Location Based Service Platform

Location services that work on every handset. The PROTEI LBS platform lets operators launch high-value services based on the subscriber’s current location — parental control, fleet tracking, navigation with optimal routing and “find the nearest” search for cafés, cinemas, police stations and more.

Unlike many alternatives, PROTEI LBS works for every subscriber regardless of device, using Cell ID and Cell ID+ positioning with accuracy of up to 100 meters.

• A wide range of unique, high-value location services
• Convenient interface for content providers, with full SMPP support
• Standard interfaces, simple implementation and powerful reporting tools

SCP/CAMEL Gateway/proxy

Launch new services in days, not months — across GSM, 3G and IMS. PROTEI SCP/CAMEL Gateway controls calls, SMS and data sessions in real time through programmable service logic, enabling fast rollout of IN services for prepaid and postpaid subscribers in any CAMEL-enabled network. Service logic can be built by PROTEI, a partner or the operator’s own team.

An optional Service Creation Environment makes it easy to build and fine-tune services, and built-in CAMEL proxy functionality slots into existing IN networks — new services go live with zero disruption to those already running. Black and white lists, inbound usage counting, number translation and mobile VPN are typical examples.

Mobile Number Portability

Regulatory-ready number portability, delivered with confidence. MNP lets subscribers switch networks while keeping their number — a cornerstone of market liberalization and a technical challenge almost everywhere. PROTEI-MNP implements portability in line with ETSI EN 301 715 and EN 301 716 (GSM 03.66), operating as the MNP-SRF with an embedded NPDB or an external database:

• IN-based call-related signaling (CAMEL approach, GSM 03.66 Annex A)
• Indirect routing for call-related, SMS and Any Time Interrogation scenarios
• Integration with national NPDBs via XML or ODBC

Operators choose the scenario that best fits their network, and the Number Change Alert service can be added on the same platform.

Business Connect – Cloud PBX & FMC

Win the SME market with cloud PBX and FMC services. PROTEI Business Connect delivers PBX-like and fixed-mobile convergence services — Virtual Number, Virtual Call Center and Virtual Private Network — plus intelligent hunt groups for mobile teams.

Each incoming call is routed to the most suitable mobile agent according to hunting rules based on calling number, caller and agent location, time schedules and more, and business customers manage everything through a self-service web portal.

Sponsored Call

Ad-funded calling that delights subscribers and opens a new advertising channel. Subscribers who opt in to themed channels make free or discounted calls after a short audio or video message from an advertiser. In return they receive advertiser-paid minutes, a discounted per-minute rate or a daily, weekly or monthly allowance.

Subscribers join via SMS, USSD, IVR or a self-service portal; advertisers manage channels, creatives and statistics online; and operators can cap the number of adverts and rewards per subscriber.

Ring Back Tone & Video Ring Back Tone

Turn every ringing second into revenue. PROTEI RBT replaces the “beep beep” with music, greetings and short videos that callers enjoy and subscribers pay for. It is a convergent platform for 2G, 3G and IMS networks that connects over ISUP and SIP and integrates with any core and billing vendor.

• Personal rules by caller, group, time and date; Music Box, Do It Yourself tones and random play
• Gift a tone, One Key Copy, invite-a-friend discounts, Corporate RBT, Anti-RBT and Video RBT
• Auto dialer, trial tones, a promotion engine and special prices per sales channel
• Branded mobile app and web portal, six role-based web portals and built-in analytics

Available as a platform purchase, on lease, as try and buy, or fully managed through PROTEI RBT Aggregation.

My Status

A personal assistant on every call. When subscribers are in a meeting, driving or on vacation, PROTEI My Status tells their callers instantly: a short pop-up message, delivered by the network as a flash SMS, appears on the caller’s phone, so it works on any handset with no app required.

• General status for all callers, per-group status (Family, Friends, Business, Blacklist) and per-caller status
• Personal, informative or advertorial messages, managed by SMS, USSD, IVR, web or the RBT app
• Runs on PROTEI’s CAMEL proxy and pairs with RBT, so a matching status tone plays with the message
• Revenue from subscriptions, profile changes and sponsored messages

Call Completion Suite

Every missed call is a missed revenue opportunity. PROTEI Call Completion Suite captures calls that would otherwise fail and turns them into completed, billable traffic. It can extend an existing voicemail system, run standalone or be delivered fully integrated with voicemail. Services include:

• Missed Call Notification (“Who Called”) and Notify Me
• Call Completion and Video Call Completion
• Voice/Video SMS and Voice Mail
• Number Change Alert
• Call Collect (Pay4Me, Sponsored Call, called-party-pays calls)

Missed Call Notification tells subscribers who called while they were unreachable — and can tell callers when the subscriber is back — directly increasing completed calls and revenue.

Voice Mail

Never miss a message — on any network, from any phone. PROTEI Voice Mail drives extra traffic and revenue, letting subscribers retrieve messages anytime, at home or roaming, from their mobile or any other phone.

• Personalized menus for different subscriber groups and language profiles
• Dynamic mailbox creation at the first call forward
• Configurable notifications and one-click call-back to the sender

Support for SS7, PRI and SIP enables efficient deployment across IMS and NGN networks.

Voice SMS

“Talk and listen” messaging that works on every handset. PROTEI Voice SMS is a carrier-class, store-and-forward voice messaging service that works across operators and networks, extracting more value from existing voice, SMS and billing investments. Per-message billing — just like SMS — needs only one new rating rule, inter-operator interconnection accelerates adoption, and no handset upgrade or learning curve is required.

Call Collect & Pay4Me

Make a call even at zero balance. PROTEI Call Collect is a free service that lets subscribers call even when they are out of credit — the person receiving the call simply accepts the call charges. It is active on all prepaid and postpaid lines.

• Pay4Me — ask the person you are calling to pay for the call; it is easy and convenient
• Blacklist & Whitelist — reject unwanted collect calls automatically, and accept calls from friends and family automatically

Counters and limits prevent misuse, and subscribers can also ask friends and family to top up their account.

Call Back

Affordable calling for roamers in non-CAMEL networks. PROTEI Call Back Server lets subscribers request calls by SMS or USSD — or simply dial as usual with seamless CAMEL-based call-back. Flexible routing, location-aware policy management and open CAMEL, Diameter or XML interfaces integrate it with third-party prepaid platforms.

Display My Name

Show the caller’s name, not just a number. PROTEI Display My Name displays the calling party’s name on the called party’s handset, taken from an operator-controlled database and inserted by the network, so it works without a contacts entry and without an over-the-top app. One platform carries three products: personal names for subscribers, branded calling for verified businesses, and spam and fraud labels that warn subscribers before they answer.

Names are delivered on 2G/3G through the standard CNAP service or a CAMEL-based route, and on IMS (VoLTE, VoNR, VoWiFi) as the SIP display-name or eCNAM data, from one central name database and API that fits any core vendor.

• Higher answer rates for banks, delivery firms, hospitals and other legitimate callers
• A network-asserted name that is harder to spoof than an app label
• New B2C and B2B revenue, priced per subscription, per label or per delivered call
• Caller privacy always respected: a hidden number never reveals a name

VIP Service

Let subscribers decide, in real time, who can reach them. PROTEI VIP Service protects subscribers’ voice and video calls with a personal access code. Offered as a monthly subscription to prepaid, postpaid and business VPN subscribers, it works whether the subscriber is in the home network or roaming.

• Callers are prompted to enter an access code of up to 20 digits
• The number of attempts is configurable by the operator, including unlimited retries
• On a correct code the call connects; once attempts are exhausted, the call is released with a configurable announcement

Beep Call

No call is lost to a low balance. When a prepaid subscriber’s call cannot be completed because of insufficient balance, PROTEI Beep Call notifies the called party with a missed call, so they know who tried to reach them and can call back — keeping traffic and revenue in the network.

• B-party notification through a network-initiated poke call
• Works in both conventional (2G/3G) and LTE networks
• Designed for prepaid subscribers
• Flexible options for subscriber activation and charging
• Daily usage caps per A-party, B-party or both to prevent abuse

Call Screening

Subscribers choose who gets through. PROTEI Call Screening lets subscribers control incoming calls with personal black and white lists: calls from blacklisted numbers are blocked, while white lists let only chosen contacts get through. Subscribers manage their lists themselves, giving them peace of mind and operators a simple subscription service.