The world is changing. As the telecommunications and mobile network industry evolves with the digital economy, many legacy Telco’s systems’ operational continuity becomes at risk.
Especially within key developing markets, major MNO team equipment focuses their resources and business models on core and Data networking building and expansions. As a result, expert support for VAS business- is becoming scarce, threatening the stability of reliable services in emerging markets.
Protei has more than 20 years of experience providing world-class solutions and services to developing markets across the globe. Our team of experienced professionals knows how to operate and support key telco services in challenging and volatile markets. We work with our customers to design and implement managed services that ensure business continuity, protect operating margins, and maximize revenue. Through hybrid approaches to on-premises and off-shore support resourcing, we are prepared to deliver the support our telecom customers demand.
Our professional team has hands-on experience across the telecom enterprise, supporting a wide range of telco nodes including but not limited to Intelligent Networks (IN), Value Added Services (VAS), and Online Charging Systems nodes. Our experts are proficient in managing your desired systems.
We are prepared to partner with you to define support transition plans that address your operational continuity requirements. Whether you are managing a legacy network exit or implementing a strategic operating cost reduction initiative, we can design effective transition plans to meet the timetables dictated by your operational requirements, achieving Ready for Service status at a budget and schedule that makes sense for your business.
In addition to supporting, you with skilled and experienced professionals, our team has the capacity to provide the required Performance & Traffic Monitoring, Ticketing, and Network Management System (NMS) tools to manage the MNO’s systems. We offer handover plans to manage legacy systems including configuration and operations. Or we can supply innovative tools which leverage the latest state-of-the-art breeds that drive resource efficiency into your organization, freeing your key staff to focus on revenue-generating tasks rather than reactive support tasks.