Protei’s global clients aim to select the maintenance services that best suit their network environment and financial considerations. To facilitate this, Protei has developed bundled maintenance support offerings under the Protei Care program, allowing you to choose exactly what you need, when you need it.
Protei offers emergency recovery services, 24/7 remote technical support, access to a support portal, and software maintenance fix content (including patches and maintenance releases). Our hotline support center serves as a single point of contact for comprehensive technical support across all covered products.